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FAQ

 

Booking

What is check in/check out time?

Check in is at 3 PM and check out is at 12 noon.

What payment methods are accepted?

We accept Visa, MasterCard, JCB, American Express, and Union pay card.

Can i store my luggages after check - out or if i early check- in ?

Yes. The guests can store the luggages after check - out or if the guest arrival early.

I have two reservations in the same time, could you please provide connecting rooms or adjoining rooms to us?

Unfortunately, We do not have connecting rooms or adjoining rooms. However, we may arrange the same floor if it is available. Please inform us in advance.

 

 

Facilities

Does the hotel provide breakfast? Is the coffee lunge free of charge?

The hotel provide the breakfast . Lobby bar menu provide cocktail, house wine, juice, coffee, and some snack for guest.

How much for the breakfast fee?

Adult breakfast $380. Children below 110cm are free of charge. 110cm~140cm charged $180.

Do you have a baby cot and baby bath tub?

Yes, we have. Please inform us in advance.

 

 

Traffic

Is parking available at the hotel?

We do not have parking service.

 

 

Other

Can I check-in early or late check-out?

Requests for early check-in or late check-out are honored as space permits. If the hotel you are visiting is full, we may be unable to grant your request.

Is there has other special rate?

Please book the room through "www.tango-hotels.com" we offer the best price there.

Do you allow smoking on property?

We are sorry, THE Tango is Non-Smoking.

What should I do, if I lost or forgot something in my room?

Please contact the hotel directly. Our rooms will be cleaned daily, so that your item probably has been found by our housekeeping team. we will also contact the guest to check guest lost and found iteams.

Do you exchange foreign currency?

Yes, we offer Euros, US, JPY, HK, CNY, exchange New Taiwan Dollars.